Eurocom Technical Services Limited (ETS) respects your
right to privacy. We put in place security measures for
your personal data and manage your personal data in accordance
with applicable data privacy regulations.
Please note that ETS is the Data Controller of your personal
data. The principles set out in this Privacy Notice apply
to all instances in which ETS receives your personal data
as a Data Controller for the purposes described in this
notice. Those purposes are processing of data in order to
participate in the various activities available on this
website or as mentioned below.
If you have any requests concerning your personal data
or any queries with regard to these practices please contact
ETS using the contact details given in Paragraph 5 below.
1. Personal data we collect through this website and how
we collect it?
You can provide your personal data if you wish. We only
collect personal data that YOU want to provide to us or
that is needed to provide (and improve) our service to you.
We collect personal data directly such as name and e-mail
address as well as connection and system information. The
legal basis for the processing of your personal data is
your consent and/or any other applicable legal basis, such
as our legitimate interest in engaging in commerce and offering
products and services of value to you. Any consent you provide
may be withdrawn at any time by following the contact methods
listed in Paragraph 5.
You may want to give us your e-mail address, name, telephone
number etc. so that we can provide you with information
on our services and respond to your questions or comments.
Additionally, if you choose not to provide your personal
data, we will not be able to provide you with our products
or services or with other support or responses.
2. Our Security Measures
Eurocom Technical Services Limited (ETS) takes security
measures in line with data protection regulations. ETS has
security measures in place designed to prevent data loss,
to preserve data integrity, and to regulate access to the
data. Only authorised ETS employees, and authorised employees
of our Third-Party service providers processing data
on our behalf, have access to your personal data. All ETS
employees who have access to your personal data are required
to adhere to the ETS Privacy Notice and all third-party
service providers are requested by ETS to ensure that any
of their employees who have access to your personal data
have signed non-disclosure agreements. In addition, contracts
are in place with such third-party service providers acting
as data processors for ETS that have access to your personal
data, to ensure that the level of security required in your
jurisdiction is in place, and that your personal data is
processed only as instructed by ETS.
3. How we use your personal data
Your personal data will only be used for the purposes for
which you provided it to ETS, as indicated to you at the
time you provided your personal data. It will also be used
to administer, support and obtain feedback on the level
of our services, to help prevent breaches of security, the
law or our contract terms, and for direct marketing purposes.
It may also be disclosed, including a disclosure to entities
based outside the European Economic Area ("EEA"),
to third parties (as part of the information generally contained
in business) in the event of a sale of the business, or
a reorganisation of the business, or as otherwise required
or permitted by law or applicable regulator.
4. Who we discloses your personal data to and why
Eurocom Technical Services Limited (ETS) will never share
your personal data with any Third-Party (i.e., a party other
than an entity within ETS) business organisation that intends
to use it for their own purposes, other than as required
Others who may view your data are those who perform technical
operations, but only in the strictly limited circumstances
set out below:
Our "Third-Party Data Processors" (service providers
such as our fulfilment and activation partners, and digital
agencies, hosting providers, data storage providers and
other technical partners) who help us administer this website,
or process the data submitted to it, may have access to
your data. Some of these business partners may be located
outside the country where you accessed this website.
5. Your rights
You have the right to ask ETS to provide you with all the
information it stores on you. You have the right to ask
ETS to rectify, block, complete and delete your personal
data, to restrict its use, and to port your data to another
organisation. You have the right to request additional information
about the handling of your personal data.
There are exceptions to these rights, however. For example,
access to personal data may be denied in some circumstances
if making the information available would reveal personal
information about another person or if ETS is legally prevented
from disclosing such information. In addition, ETS may be
able to retain data even if you withdraw your consent, where
ETS can demonstrate that it has a legal requirement to process
6. Countries your personal data will be sent to and why
The server that makes this website available may be located
outside the country from which you have accessed this website.
The provider of this website is bound by a contract that
ensures your data is managed in accordance with EU Data
Protection laws and that it acts only on Eurocom Technical
Services Limited instructions and implements all technical
measures necessary on an ongoing basis to keep your personal
7. Website customisation
With your consent, and as set out below, we may use the
data you give us about yourself when you register online
to build up a picture of your interests so we may
then try to ensure that when you visit the site, you don't
miss the offers and information relevant to you.
ETS will collect website usage information about visitors
to our website for the purposes of statistical analysis,
sales and marketing research, tracking page usage and paths
used by visitors through our site and targeting the site
We store this information so that we have a better and
more specific understanding of the way customers are using
our site and their preferences and interests.
Eurocom Technical Services Limited will occasionally make
that the changes are material, well let you know by
doing posting the changes on this site. We will also give
you the opportunity to consent to these material changes.
Changes will be effective upon the posting of the changes
and your acceptance of the changes, which may be through
your continued use of the site after the changes take effect.
9. Retention of your personal data
Eurocom Technical Services Limited (ETS) will retain your
information only for as long as is necessary for the purposes
set out in this policy. ETS will retain and use your information
to the extent necessary to comply with our legal obligations
(for example, if we are required to retain your information
to comply with applicable tax/revenue laws), resolve disputes,
and enforce our agreements. We also retain log files for
internal analysis purposes. These log files are generally
retained for a short period of time, except where they are
used for website security, to improve website functionality,
or we are legally obligated to retain them for longer time
10. How to contact us
The data controller responsible for your personal information
for the purposes of the applicable European Union data protection
Eurocom Technical Services Limited, Eurocom House, 271
Walsall Road, Great Wyrley, Walsall, West Midlands WS6 6DR.
Tel: 01922 701194
If you have any questions about this Privacy Notice or
our data collection practices, please contact us at the
address, telephone number or email listed above and specify
your country of residence and the nature of your question.